The school:
Massétou KRA, the Assistant to the Administrative and Financial Director of Lycée Louis Pasteur in Lagos, is the central figure in the school’s billing process, confidently relying on Eduka for the school management processes. She describes the school, which is part of the AEFE network with 500 students, as “a growing establishment.” The institution stands out for its constant pursuit of academic excellence and efficient, modern, administrative management.
Management Challenges Before Eduka:
Before turning to Eduka, Lycée Louis Pasteur de Lagos faced significant challenges, particularly related to the use of Excel for billing, which according to Massétou led to “file duplication and a high risk of errors.” During the collection period, complications mounted, making internal control difficult. This period was dreaded by the entire billing and collection team. Moreover, the financial crisis in Nigeria highlighted the need for flexible billing in Naira or Euro without reference to a fluctuating exchange rate – a challenge that only Eduka was able to meet with its multi-currency solution.
Eduka’s Customized Solution:
Eduka’s financial module quickly became an indispensable daily tool for the school, while the ECA module brought innovation to the management of extracurricular activities, from planning to billing, including student registration. Massétou reports enthusiastically: “Eduka took the request into its own hands and delivered a version that met this need within a few months.” This adaptability was crucial to precisely meet the unique requirements of the school.
Significant Advancements with Eduka:
Since the introduction of Eduka, the school has noticed significant improvements in the management of its operations. Massétou expresses her satisfaction: “Today, we are satisfied with the progress made with Eduka.” She highlights Eduka’s compatibility with the Sage accounting software as a “significant time saver,” and a major step toward the implementation of an integrated ERP system.
Incomparable Eduka Support:
Eduka’s technical support has been described as remarkably proactive, offering almost tailor-made assistance. “The Eduka support service is very proactive,” confirms Massétou. She benefited from personalized assistance during the migration to the multi-currency version, with instant responses akin to a chat. “This allowed me to do all the new version setup for the management of billing and collections,” she explains, highlighting the efficiency and responsiveness of the support.
The ECA module the Lycée Français de Lagos used:
Elevate your school’s service management to new heights with Eduka’s versatile Services module! Designed to handle everything from extracurricular activities to canteen and daycare, this module offers a seamless registration process that caters not just to students, but also to staff, leaders, and external guests for any event.
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