Senegal: École Franco-Sénégalaise


Case study

École Franco-Sénégalaise

Dakar, Senegal

Célestine Cassambina DIEDHIOU

Administrative and Financial Assistant

Today, I couldn't do without Eduka, because it is of great help with all the administrative and financial management aspects of our school.

Introduction

Created in 1974 as part of the France-Senegal cooperation program, the École Franco-Sénégalaise (EFS) is an elementary school with around 760 pupils. It offers the French curriculum from CP to CM2 and the Senegalese curriculum from CM1 to CM2. The École Franco-Sénégalaise has two campuses in Dakar: the Fann Campus and the Dial Diop Campus. Célestine Cassambina Diedhiou, Administrative and Financial Assistant, plays a key role in the administrative and financial management of this historic establishment.

Challenges

“We were also encountering enormous difficulties in collecting tuition fees and, above all, having an accurate situation on time.”

Historically public and tuition-free, in 2014 EFS introduced major reforms including the payment of tuition fees that led to an increase in administrative burdens. This created several challenges:

  • Manual and inefficient management: Student information was entered manually, often scattered across several files, leading to errors and inconsistencies.
  • Collection difficulties: The collection of school fees lacked precision, making it difficult to access reliable financial data in real time.
  • Dependence on external management: Billing and financial management relied on an external firm, slowing down processes and limiting visibility for stakeholders.

    • Solutions provided by Eduka

    To meet these challenges, EFS turned to Eduka, and in particular to the Finance module. The Finance module has revolutionized administrative and financial management, enabling real-time monitoring of incoming and outgoing payments, and has led to the following improvements:

  • Automated invoicing: Unlike in previous years, invoicing is now carried out in-house, quickly and accurately.
  • Increased visibility for stakeholders: Parents receive their receipts on time and can view the status of their invoices and payments at any time.
  • Constant availability: Student lists and all associated information are now centralized and accessible with just a few clicks.

    • Results

    “Using Eduka has saved me an enormous amount of time.”

    Thanks to Eduka, EFS has considerably improved its processes:

  • Significant time savings: Administrative tasks are simplified, allowing the team to concentrate on higher value-added activities.
  • Standardized data: All staff members now have the same information for managing admissions, student data, and related modules such as Extracurricular Activities (ECA).
  • Enhanced parental satisfaction: Parents benefit from fast, reliable communication regarding payments and billing.

    • Eduka support

    Although the transition to Eduka initially seemed complex, the software has become an indispensable tool for EFS. Célestine emphasizes the positive impact on her daily work and even on her health, expressing her gratitude to Eduka for its support and the transformation of her administrative processes.

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