Privacy Policy
This privacy policy (“Policy”) is intended to help you understand how and why EDUKA SOFTWARE (“we”, “our”) collects, uses, and secures the data you provide when you visit and use our website, services, and mobile application. We reserve the right to update this policy at any time, and you will be informed as soon as possible of any changes. To stay up to date, we recommend that you visit this page regularly.
What user data we collect
When you visit our website, we may collect the following data:
- Your IP address
- If you wish to speak with our sales representative, we may ask for your contact details and email address
- Data profile related to your online behavior on our website
When using our mobile app, we may collect:
- Your IP address
- Information about your mobile device, such as brand name, device model, operating system, OS version, model number, and device identifier
When you fill out the contact form on our website, we may collect the following information:
- First name
- Last name
- Email address
- Occupation (optional)
- Your message (optional)
- Name of the school (optional)
- School website (optional)
- Country (optional)
- Number of students concerned (optional)
Why we collect your data
We collect your data for several purposes:
- For mandatory connection logging
- To understand the technical behavior of the website or app on various devices and operating systems
- To personalize our website according to your online behavior and preferences
- To respond to your inquiries
- To send you targeted communications
Data access and deletion policy
Once logged into your school’s platform, open the “My Account” page and follow the instructions to download your data. Then click on one of the profiles shown to access the data management page, where you can control the data collected by the school.
You can use the same method to request correction or deletion of your data, or to delete your account entirely. You may also contact your school directly for further information regarding their data retention, access, correction, and deletion policies.
Data backup and security
We are committed to ensuring the security and confidentiality of your data. EDUKA SOFTWARE takes steps to prevent loss, theft, unauthorized access, and non-consensual disclosure of collected data by implementing the latest technologies and software solutions.
Our cookie policy
By accepting cookies on our website, you also consent to the use of data they collect regarding your online behavior (e.g., web traffic analysis, time spent on pages, and visited websites).
The data collected via cookies is used to tailor our website to your needs. Once used for statistical analysis purposes, the data is completely removed from our systems.
Please note that cookies do not give us access to your computer. They only help us analyze which pages you find useful and which you don’t, so we can improve your user experience.
If you wish to disable cookies, you can do so in your browser settings. Here are links for managing cookies in major web browsers:
- Edge – support.microsoft.com
- Google Chrome – support.google.com
- Firefox – support.mozilla.org
- Safari – support.apple.com
Links to other websites
Our website may contain links or embedded content from third-party websites. These third-party sites and services have their own privacy policies, which are independent of ours.
EDUKA SOFTWARE is not responsible for how third parties collect or protect your data. It is your responsibility to review the privacy policies of external websites before using them.
Limiting the collection of your personal data
EDUKA SOFTWARE is the sole recipient of your data. No personal information is shared with third parties, except in cases required by law. Your information will only be used to send promotional material if you consent to this privacy policy.
If at any time you wish to limit the use and collection of your personal data, here’s how to proceed:
- When filling out forms on our website, simply leave the box “I confirm that I have read and accept the privacy policy regarding the processing of personal data” unchecked to prevent us from collecting your personal information
- If you have previously consented to share your data, you can contact our Data Protection Officer (DPO) by post or email to request changes
Your rights regarding your data
In accordance with applicable regulations, you have the right to access, correct, and delete your personal data.
You may exercise these rights by post or email, with proof of identity, at the following address:
EDUKA SOFTWARE – 21 MERCHANT ROAD, #04-01 ROYAL MERUKH S.E.A, Singapore 058267
📧 dpo@edukasoftware.com
Data retention period
EDUKA SOFTWARE retains your personal data only for as long as necessary to provide the services you have subscribed to.
Governing law
In case of dispute, Singaporean law shall apply.
